Cookies & Tracking Information

This website uses the cookie, local storage & other tracking technologies outlined below. To learn more about cookies see this article by Choice magazine, Australia’s leading independent consumer advocacy group. To learn more about local storage, see this article.

When first entering our website, you will be shown a cookie notice banner. By continuing to use the website in scrolling past the banner, you agree to our use of cookies & tracking. If you do not agree, we will only set a basic session cookie (ie. one that instructs the browser to clear it once you’ve finished your session) to track your visit anonymously into Google Analytics and not use any other technology.

To clear all tracking stored in your browser (including cookies and local storage) for this domain, CLICK HERE.

The policy below corresponds to the tracking on this website only. This website may integrate with external provider(s) for some of its functionality (eg. payment gateways, booking engines). While we have engaged in all reasonable efforts to ensure that these providers’ cookies & tracking operations are as close to our own policy as possible, your usage of these providers is subject to each provider’s own privacy and/or cookies policy.

NECESSARY COOKIES & STORAGE
These are necessary for our website to function and as such are automatically installed. For example:

  • Helping route the website to your browser efficiently using our IT infrastructure.
  • Saving your data on multi-page forms/checkouts (of any).
  • Letting you share or like our content on social networks like Facebook and Twitter if the relevant widgets are present on our pages. If you are logged into a social network, these widgets will automatically let you share content to your account if you choose.

PREFERENCE COOKIES & STORAGE
These save your preferences for any customisation of the website and are installed if you make a customisation.

STATISTICAL COOKIES & STORAGE
These help us determine user behaviour on the website by reporting on your session. These technologies do not cross-reference your browsing with data from other websites. Technologies used:

  • Google Analytics (Privacy Policy | Opt Out) for tracking general & custom behaviour on the website. We use all options that Google Analytics provides for maximising your privacy including instructing it to anonymise your IP address, transmitting data by an SSL connection only and manually stripping out any personally identifiable information before transmitting to Google Analytics.

THIRD PARTY TRACKING/MARKETING COOKIES
These cookies cross-reference your browsing with data from other websites to provide us with more accurate aggregated reports and to enable us to serve you personalised ads, including ads based on your browsing behaviour on this website. This functionality is aggregated: we do not use any provider that allows us to see your specific data or to create an ad specifically for you. Technologies used:

  • Google Analytics Doubleclick (Privacy Policy | Opt Out) for providing us with aggregated reporting of your demographics & interests as determined by Google from any Google accounts you have, as well as allowing us to serve you ads on third party websites based on your browsing behaviour.
  • Google Ads (Privacy Policy | Opt Out) as above but this also allows Google to deduplicate your browsing sessions to this website across multiple browsers/devices for the purposes of tracking conversions.
  • Facebook Ads (Privacy Policy | Opt Out) allows us to serve you ads based on your browsing behaviour on our website as well as see aggregate reports that deduplicate your browsing sessions to this website across multiple browsers/devices.
  • LinkedIn Ads (Privacy Policy | Opt Out) allows us to serve you ads based on your browsing behaviour on our website as well as see aggregate reports that deduplicate your browsing sessions to this website across multiple browsers/devices.
  • Twitter Ads (Privacy Policy | Opt Out) allows us to serve you ads based on your browsing behaviour on our website as well as see aggregate reports that deduplicate your browsing sessions to this website across multiple browsers/devices.

A/B TESTING & PERSONALISATION COOKIES
These cookies allow us to improve our website by consistently showing you the same variation of a website and seeing which variation engages users more. This functionality is aggregated: we do not use any provider that allows us to see your specific data or to create an ad specifically for you. Technologies used:

  • Google Optimize (Privacy Policy | Opt Out) for serving different versions of one or more pages on our website based on a combination of chance and selected targeting criteria (eg. your location or referral source).

CRM & CRM-LIKE COOKIES

  • Google Analytics UserID (Privacy Policy | Opt Out) for combining the standard Google Analytics reports with a pseudonymous and/or encrypted identifier. This occurs only if you choose to personally identify yourself on this website (eg. by creating an account or filling out a form that requires your personal details).